FAQ

Get quick answers to the most common questions our clients ask.

A hosted phone solution is a cloud-based phone system that lets your business make and receive calls using the internet instead of traditional phone lines. It’s more flexible, more reliable, and easier to manage.

Our solutions are ideal for small to medium-sized businesses that want a professional, scalable, and affordable communication system without managing hardware.

No. You can use desk phones, mobile apps, or your existing devices. All you need is a stable internet connection.

Yes. We support number porting so you can keep your current business number, including 1300 and 1800 numbers.

Absolutely. Our technical support team is based in Australia and is available to assist you with setup, troubleshooting, and ongoing support

Yes. All calls and data are protected through secure, encrypted cloud infrastructure following industry best practices.

FAQ

Question About Our Solution

Yes. You can easily add new users, numbers, or features at any time. Our system grows with your business.

We use industry-leading technologies and cloud infrastructure to ensure high uptime, crystal-clear voice quality, and secure communication.

We prioritize customer service. Our support team responds quickly, resolves issues immediately, and ensures you get the most out of your communication tools.

No problem — we handle the setup and guide you through everything. You won’t need any technical experience to get started.

Most businesses are fully set up within a few hours to a couple of days, depending on number porting and configuration needs.

Yes. We work with various industries — including retail, finance, healthcare, and service businesses — and tailor solutions to fit their needs.

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Partner with Gridare to develop smart, scalable, and future-proof digital solutions.